Websites and Web Apps
A website that still works well a year from now.
What usually goes wrong
Most websites are judged on how they look in the first week. The real bill arrives later. Pages that felt quick with fifty customers crawl with fifty thousand. A small change turns into a week of work. The one person who knew how to update it has moved on, and nobody else can. None of this is visible on launch day, which is why it keeps happening to good businesses.
What you end up with
- A site that stays quick as your business grows
- Changes that take hours instead of weeks
- Something any competent developer can pick up later, so you are never stuck with one person
- A safe way to undo a change if something goes wrong
Inside web work
Company and marketing websites
The site your customers judge you by. Fast to load on a phone, easy for your team to update without calling a developer, and built so search engines can read it properly.
Customer portals and dashboards
The place your customers log in to see their account, their orders or their data. This is where most of the real work sits, and where most of the mistakes get made.
Internal tools
The screens your own staff use every day. Usually the least glamorous part of a business and the one where a few hours of work saves someone a few hours a week, forever.
Online shops
Product pages, carts and checkout. We put extra care into payment, because that is the part where a small fault costs real money and nobody notices for days.
Speed and search
Pages that load quickly on an ordinary phone on an ordinary connection, and that search engines can index cleanly. Both are measured before we call anything finished.
Moving an existing site
If your current site sits on something that no longer fits, we move it across in stages, with the old one running until the new one is proven. No weekend where everything is switched at once and hoped for.
What you get
- Everything we build, owned by you, in your own accounts from the first day
- Written instructions any developer can follow, so you are never dependent on us
- A way to publish changes and undo them in one step
- Checks that run automatically before anything reaches your customers
- A site people can use with a keyboard or a screen reader
What is not included
Saying this plainly saves everyone a call.
- Logo design, brand identity or naming
- Writing your marketing copy, though we will tell you where the words are doing the heavy lifting
- Paid advertising and search marketing campaigns
- Desktop software you install on a computer
How this runs
- 01
Understand the job
What the site has to do, who uses it, and what already exists. If a smaller version would answer your question faster and cheaper, we say so now rather than after you have paid.
- 02
Agree the plan
A written plan covering what we will build, what we will not, how long it takes, and the risks we can already see. You approve it before any work starts.
- 03
Build in small pieces
Every week you get a working version on a private link and a short written update. You watch it take shape instead of waiting for a reveal at the end.
- 04
Make it solid
Speed checks, accessibility checks, backups, and a tested way to undo a bad change. This is part of the work, not a step that gets dropped when the date gets close.
- 05
Hand it over
Written instructions, a walkthrough with whoever takes it on, and everything transferred into your accounts. Leaving us should never be difficult.
How this is usually arranged
We do not publish rates, because a number without a clear scope would mislead you. You get a real, fixed figure in writing after one conversation.
Fixed price project
A defined result, a fixed price and a delivery date, all agreed before work starts. If you want something added later, it is priced separately rather than absorbed quietly or argued about at the end.
Best for
A well understood piece of work: a website, an app, a check of existing software.
Monthly support
A set amount of our time each month for looking after your software, making small changes and improving things gradually. It rolls on monthly, can be stopped with thirty days' notice, and always ends with a handover document.
Best for
Software that is live and needs to stay safe, up to date and working.
What people ask about this
You do, once it is paid for, including everything produced along the way. It lives in your accounts from the first day, not ours. Hosting, your web address, app store listings and any other service are all set up in your name. Nothing about leaving us is made difficult on purpose.
A website or a focused web application is usually six to twelve weeks. A first release of an online product is three to six months. A mobile app is two to four months to the first store release. Checking existing software takes three to five days. Those are honest starting ranges. You get a real date in the written plan once we understand the job, and we would rather quote longer and be right.
You get written instructions and a walkthrough with whoever will look after it. Then either your own team runs it, or we keep looking after it for a monthly fee. Both are fine, and we will tell you which one we think suits you. What we will not do is disappear on launch day and leave you with something nobody understands.
Possibly, and we will tell you on the first call rather than three weeks in. A single page or a one day fix is usually better handled by a freelancer, and we will say so. Checking existing software is deliberately a small, self contained piece of work, so it is often the right first step if you are unsure.
You might also need
- 01Online ProductsSubscription products and platforms, including the accounts, payments, permissions and behind the scenes work a product needs once paying customers arrive.
- 02Rescue and SupportFor software that already exists and has become risky to run. We check it, tell you plainly what is wrong, fix what matters, and keep it working.
Talk to us about this
Thirty minutes, nothing to prepare. We will tell you honestly whether we are the right studio for it.